We require all students to Provide Aspire Student Living with at least one emergency contact in case we need to contact them if we have serious concerns about your welfare.
On this page you will find the following information:
- Who can be an emergency contact
- Circumstances where Aspire Student Living may reach out to an emergency contact
- Informing third parties
- Sharing information with parents and supporters
- Adding Emergency Contact Information
- Removing your consent
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Who can be an emergency contact?
An emergency contact should:
- be aware that they have been nominated as an emergency contact
- be available and prepared to support the student if called upon
- understand the student’s medical and social history
- in most cases, they would be a parent, guardian, spouse or other close family member.
You should provide your emergency contact’s:
- name
- contact details, including phone number, home address and email address
- relationship to you
You can update your emergency contact details at any time by completing the form on this page. You can also have more than one emergency contact.
It is important that this information is kept up to date.
Circumstances where Aspire Student Living may reach out to an emergency contact
When there is a serious concern for your welfare
Situations when there is a serious concern for your welfare can include:
- not engaging with professional support
- not engaging with your course
- using drugs in high-risk amounts or combinations
- your mental health appearing to deteriorate
- high risk self-harm
When it is in your vital interests
Situations where it is vital to inform an emergency contact can include:
- attending or being admitted to hospital in an emergency
- suffering a serious physical injury, including self-harm
- ceasing to engage with your studies and/or professional support and not responding to repeated attempts to contact you
- not being seen recently in your hall of residence and not responding to repeated contact attempts
- having an ongoing serious illness, and appearing to deteriorate
- experiencing a mental health crisis where there are serious concerns for your welfare
Every circumstance is considered on a case-by-case basis.
Informing third parties
Aspire Student Living may also pass contact details and relevant information about you to external partners. This can include the police, ambulance service, the emergency department at the hospital or secondary mental health services.
In the event of a suspected or confirmed death, Aspire Student Living will share the emergency contacts’ details with the emergency services. They will then inform the next of kin.
Sharing information with parents and supporters
We recognise our students as independent adults and we have a legal duty to protect their personal data. Therefore we cannot share any information about them with anyone outside of the Aspire Student Living without their consent, unless it is in their vital interests to do so, such as in a serious or life-and-death situation.
Emergency Contact Form
Compulsory fields are clearly labelled below.
Removing your consent
You can remove your consent at any time by emailing EmergencyContact@aspirestudents.co.uk detailing that you would like the details in this form to be deleted.
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